TERMS AND CONDITIONS OF USER AGREEMENT OF SHOP YAGA (PTY) LTD
Last updated: 18 October 2024
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### 1. ABOUT THE COMPANY
1.1. https://yaga.shop is a virtual platform ("the Website") provided by Shop Yaga for informational and engagement purposes.
1.2. The Website is managed by Shop Yaga (Pty) Ltd ("Shop Yaga"), registration number 2018/579160/07, of 222 Smit Street, 21st Floor, Braamfontein, Johannesburg 2001. Contact email: support@yaga.co.za.
1.3. By accessing or using the Website, visitors confirm that they have read, understood, and agree to the terms and conditions outlined in these Terms and Conditions ("Terms").
1.4. These Terms set out the conditions under which the Website is accessed and used. Please read them carefully. Continued use of the Website will be regarded as acceptance of these Terms.
1.5. The term "User" refers to any individual who voluntarily interacts with the Website, including those who choose to leave their contact details.
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### 2. WEBSITE INTERACTION
2.1. Users may access the Website freely and are not required to register or create an account to use its features.
2.2. Users may voluntarily submit contact information or other details via forms on the Website. Any information shared is done so at the User’s discretion.
2.3. Users are responsible for ensuring the accuracy of any information they choose to submit through the Website.
2.4. If a User suspects that their personal information submitted through the Website has been misused, they should report it immediately to support@yaga.co.za.
2.5. By voluntarily submitting personal information to Shop Yaga, Users confirm that they do so with the appropriate authority and consent. For more details on how this information is handled, please refer to our Privacy Policy.
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### 3. RIGHTS AND OBLIGATIONS OF THE USER
3.1. Users must be above the age of majority or have consent from a guardian to use the Website.
3.2. Users undertake to only submit lawful, non-offensive, and accurate information to the Website.
3.3. Users may not:
- Act in a threatening, abusive, or discriminatory manner;
- Share unlawful, false, or misleading content;
- Breach another person's privacy rights;
- Upload content that infringes intellectual property rights;
- Use the Website in bad faith.
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### 4. PROHIBITED CONTENT
4.1. Shop Yaga reserves the right to remove content that it deems inappropriate or unlawful.
4.2. Users are prohibited from uploading the following to the Website:
- Counterfeit items or promotional materials for such;
- Material that promotes illegal activities;
- Adult content or offensive imagery;
- Advertisements unrelated to Shop Yaga's services;
- Any other material deemed harmful or unsuitable by Shop Yaga.
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### 5. INTELLECTUAL PROPERTY
5.1. All content and intellectual property on the Website are owned or licensed by Shop Yaga and protected by applicable laws.
5.2. Users may not copy, distribute, or use any Website content without prior written consent from Shop Yaga.
5.3. Any feedback submitted to Shop Yaga becomes the property of Shop Yaga.
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### 6. PRIVACY AND PERSONAL DATA
6.1. Shop Yaga collects only such personal data as voluntarily provided by Users when using the Website.
6.2. The data may include information provided in forms or other Website interactions.
6.3. Shop Yaga may process this data to operate, improve, or communicate through the Website.
6.4. Shop Yaga may share personal data with service providers for technical and support purposes, in line with applicable law.
6.5. Users can request deletion or access to their data by emailing support@yaga.co.za.
6.6. The Website uses cookies and tracking technologies to analyze usage and enhance user experience. In particular:
- **Google Analytics** is used to understand visitor behavior and traffic patterns.
- **Google Ads** is used to display relevant advertisements and track ad performance.
- **Facebook Ads (Meta Pixel)** is used to measure the effectiveness of our marketing and optimize ad targeting.
6.7. Users can manage their ad preferences or opt-out of targeted ads by visiting [Google Ads Settings](https://adssettings.google.com/) or [Facebook Ad Preferences](https://www.facebook.com/adpreferences/ad_settings).
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### 7. DISCLAIMER
7.1. The Website is provided "as is" and "as available". Shop Yaga makes no warranties regarding its operation or accuracy.
7.2. Shop Yaga is not responsible for any third-party content or external links on the Website.
7.3. Shop Yaga is not liable for any direct or indirect damages arising from use of the Website.
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### 8. TERMINATION
8.1. Shop Yaga reserves the right to limit or terminate access to the Website at any time if it believes a User has violated these Terms.
8.2. Users may discontinue use of the Website at any time.
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### 9. FINAL PROVISIONS
9.1. These Terms are governed by the laws of the Republic of South Africa.
9.2. All notices and communication must be sent to support@yaga.co.za.
9.3. Shop Yaga reserves the right to amend these Terms at any time. Continued use of the Website constitutes acceptance of the revised Terms.
9.4. No leniency or delay by Shop Yaga shall be deemed a waiver of any rights.
9.5. Headings are for convenience only and do not affect interpretation.
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